Customer Satisfaction Survey Each year we distribute a customer satisfaction survey with our annual wall-planner. I was delighted with both the number of responses received and the feedback provided and wanted to share the results with you. Overall Satisfaction 97% of the respondents were very satisfied with the service we provide and 94% are very…
Continue reading "Our Customer Satisfaction Survey Results are Great! 97% Very Satisfied! Thanks! #earlyyears #insurance"
If you are a worrier, someone telling you “not to worry” is unhelpful to say the least, because a tendency to worry may be part of your personality. Worrying can be debilitating and lead to errors and mistakes, as one’s full attention is not on the task in hand, whether that is caring for children,…
Continue reading "How to control the desire to worry"It was great to meet so many day nursery owners and managers at the Nursery Show at the end of April. Lots of visitors chose to enter our free prize draw to win a children’s wavy mirror designed by E-denplay Ltd and we can now announce that Jyoti Jaspal of Mishi Nurseries in Birmingham is…
Continue reading "Congratulations to Jyoti Jaspal of Mishi Nurseries in Birmingham who won the dot2dot competition at the Nursery Show"