Job Role/description
Overall responsibility for the operational side of the dot2dot preschool insurance scheme. This includes the development of the policy wording and ensuring we deliver a top quality service
Favourite part of the job?
Staff development ensuring they reach their potential
Hobbies outside of work?
Lots of Volleyball
Best achievement or moment at work?
I will always remember my 1st solo meeting with a new prospect and the excitement waiting for the call to say they wanted to be a dot2dot customer. They did!
If you were a bear what would be your name?
Rhubarb
Apart from working for Stanmore/dot2dot what would your dream job be?
Guinness World Record Adjudicator – They must see all sorts!
Why it is so important that you care about your customers and how has it made a big impact/difference to them?
From a wider perspective, all our clients have dedicated dot2dot staff to look after them. This has meant strong relationships have been built and then when things are difficult that personal touch really helps
Customer Feedback
“Jenny was kind enough to visit the nursery to go through renewal terms. I found her extremely knowledgeable and very professional. The services within the policy are outstanding and I had not even realised many of them existed”. Calverley