What is your favourite part of the job?
Building good relationships with clients and insurers and being able to help find the right solutions for our customers.
Your hobbies outside of work?
Practising yoga, which helps me stay active and relaxed. I also enjoy reading, as I find it a great way to unwind and discover new ideas and perspectives.
If you were a bear what would be your name?
Zen Bear – because I’m calm, peaceful and love yoga.
Apart from working for Stanmore/dot2dot what would your dream job be?
My dream job would be to open my own yoga and healing studio, where I could create a positive and supportive space for people. I would love to make a meaningful impact on people’s lives by helping them improve their wellbeing find balance and grow both personally and mentally.
Why it is so important that you care about your customers and how has it made a big impact/difference to them?
I care about my customers because I want them to feel valued, supported and confident that they can rely on me. Building trust and providing a good service makes a real difference to their experience.