What is your favourite part of the job?
Understanding each client’s business and tailoring insurance solutions to their needs is key. Forming strong relationships with clients and insurers creates a successful three-way partnership. As the digital landscape evolves, continuous learning is essential along with sharing knowledge with colleagues.
Your hobbies outside of work?
I am a member of a local gym, engage in various sports, martial arts, gardening, aviation and travelling
Best achievement or moment at work?
I tailored an insurance programme that better matched a client’s needs, improving coverage while reducing costs.
If you were a bear what would be your name?
Calibear
Apart from working for Stanmore/dot2dot what would your dream job be?
Traffic Police Officer
Why it is so important that you care about your customers and how has it made a big impact/difference to them?
Caring about customers is important because it directly shapes trust, loyalty, and long-term relationships. When customers feel genuinely valued, they are more likely to stay, recommend the business to others and engage more openly.